Elective Module Description

With the expansion of Changi Airport Terminal 4 and 5, Airlines Services in Singapore is increasing in demand. This Airline Services Elective Module aims to introduce the job scope of a cabin crew and airline service crew. Students will learn how grooming of a cabin crew and customer handling in an aircraft. 

This elective module will be spread out with theory and hands-on activities, so enable students to experience communications in an aircraft, conducting safety equipment demonstrations and the various work positions in Airline Services. There will also be first-hand sharing by an experienced cabin crew about life on a plane.  

Module Specifications

Key takeaways

Learning Journey Options

Brief Topics Options

  • Aircraft terminologies 
  • Cabin Crew Communications
  • Cabin Crew Grooming
  • Passenger Handling
  • Safety Equipment Handling Procedures
  • Inflight Cabin Crew Work Positions
  • Industry partner
  • Flight Simulator Experience
  • Tertiary Institute Tour
  1. Overview and basic understanding of the Airlines Services Industry
  2. Exposure to tertiary course offerings and understanding job possibilities and roles in the Industry
  3. Practical applications of concepts through role playing in Airline Services activities.
  4. Hands-on approach as a way to spark and sustain interest in Airlines Services Industry
  5. Certificate which is instrumental for application into Aviation tertiary courses
tertiary options
  • Nitec in Travel and Tourism Services 
  • Higher Nitec in Passenger Services
  • Diploma in Aviation Management and Svcs
  • Bachelor of Science in Air Transport Mgmt
  • Bachelor of Aviation Management 
  • Singapore Aviation Academy
  • Air Transport Training College
  • Flight Attendant 
  • Airline Passenger Service Agent
  • Airline Customer Service Officer
  • Airline Administrative Support
  • Reservations Sales Agent
  • Airport Service Crew
  • Airline Flight Controller


The experience is enjoyable and has inspired me to take up courses involving serving in the airlines, taking up careers in the aviation industry and I hope to achieve it in the near future.

Student, Punggol Secondary School


Room with tables and chairs